Refund Policy

At Jelly Misty, customer satisfaction is our top priority. While we do not accept returns, we do offer refunds in the case of products damaged during shipping.

Please read our refund policy carefully:

• No Returns Accepted:
  Due to the nature of our products, we do not accept returns for any reason.

• Damaged Items:
  If your item arrives damaged, you may request a refund. To do so, please send us:

  • A clear photo of the packaging

  • A clear photo of the damaged product

  Send both images within 48 hours of delivery to:
  refundjellymisty@gmail.com

• Approval & Processing:
  Once we receive your email and verify the damage, we will process your refund. Please allow up to 7 business days for the refund to reflect in your original payment method.

Note: Refund requests without proper photo evidence or after the 48-hour window will not be accepted.

Thank you for understanding and supporting our small business!